We are seeking a Customer Support Representative to assist our Italian customers with their inquiries and provide an outstanding customer experience. This role involves responding to queries, resolving issues, and ensuring customer satisfaction.
Responsibilities:
• Provide Italian-language support via phone, email, and chat.
• Assist customers with orders, product questions, and general inquiries.
• Document and track customer interactions for service improvement.
• Work closely with internal teams to resolve customer concerns.
• Maintain a positive and professional attitude.
Requirements:
• Strong Italian language skills (spoken and written).
• English proficiency is not required but helpful (you may use translation tools).
• Previous experience in a customer support role is preferred.
• Good problem-solving and multitasking abilities.
• Comfortable working remotely.
What We Offer:
• Competitive Salary – €25 per hour.
• Paid Holidays – Take time off to relax and enjoy.
• Flexible Scheduling – Work on a schedule that suits your lifestyle.
• Tuition Reimbursement – Invest in your professional growth.
• Equipment Provided – We supply all necessary work equipment.