We are seeking a Customer Support Representative to assist our Italian customers with their inquiries and provide an outstanding customer experience. This role involves responding to queries, resolving issues, and ensuring customer satisfaction.

Responsibilities:

• Provide Italian-language support via phone, email, and chat.

• Assist customers with orders, product questions, and general inquiries.

• Document and track customer interactions for service improvement.

• Work closely with internal teams to resolve customer concerns.

• Maintain a positive and professional attitude.

Requirements:

• Strong Italian language skills (spoken and written).

• English proficiency is not required but helpful (you may use translation tools).

• Previous experience in a customer support role is preferred.

• Good problem-solving and multitasking abilities.

• Comfortable working remotely.

What We Offer:

• Competitive Salary – €25 per hour.

• Paid Holidays – Take time off to relax and enjoy.

• Flexible Scheduling – Work on a schedule that suits your lifestyle.

• Tuition Reimbursement – Invest in your professional growth.

• Equipment Provided – We supply all necessary work equipment.