Job Title: Administrative Support Specialist

We are seeking a dynamic and energetic individual to join our team as an Administrative Support Specialist. This temporary role plays a crucial part in providing administrative and entry-level IT support, acting as the first point of contact for internal and external inquiries. The ideal candidate will bring a positive, can-do attitude and a sunshine vibe to our workplace, embodying the face of our company with excellent customer service skills.


  • POS and Admin Support:
  1. Inputting data into point-of-sale (POS) systems.
  2. Handling administrative tasks to ensure smooth day-to-day operations.
  3. Answering phones and addressing inquiries in a professional and friendly manner.
  • IT Support:
  1. Serving as the initial contact person for IT-related issues.
  2. Route tickets to the appropriate departments for further resolution.
  3. Creating tickets for reported issues and ensuring proper documentation.
  • User Provisioning:
  1. Creating new users through the established onboarding process.
  2. Assisting with the provisioning of PCs as needed.

Experience and Qualifications:

  • Prior experience in IT phone support (3-4 years preferred but flexible).
  • Basic understanding of IT processes and the ability to create tickets for reported issues.
  • Familiarity with user provisioning and basic PC provisioning tasks.

Professionalism and Dress Code:

  • Dressing professionally for work, including collared shirts or nice polo shirts and dress slacks.
  • Nice shoes are required for both daily work attire and interview dress code.

Customer Service and Team Collaboration:

  • Displaying excellent customer service skills to represent the company effectively.
  • Collaborating with various departments to ensure efficient issue resolution.

Work Schedule:

  • Following a 9/80 work schedule, including working an extra hour daily, with every other Friday off.

Career Progression:

  • While initially a temporary position, there is potential for this role to transition into a full-time position based on performance and experience.

If you are a positive and energetic individual with a can-do attitude, possess great customer service skills, and meet the qualifications listed above, we encourage you to apply. Apply now and be the sunshine that brightens!