We are currently seeking a Director of Operations for a great opportunity in the New York, NY area. The ideal candidate will possess 10 years of experience in casual-upscale multi-unit restaurants. The Director of Operations will be responsible for achieving the financial potential, Management, and Employee Training and Development.

Compensation: $120,000.00 to $130,000.00/year plus annual bonus

Responsibilities of the Director of Operations

  • Attain the financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
  • Understand and modify the existing management systems including labor management systems, inventory management systems, accountability systems (including reward and recognition), logistics and communication systems (including development and feedback mechanisms)
  • Implement improved processes and management methods to generate higher ROI and workflow optimization.
  • Implement processes and systems that will generate higher productivity and revenues.
  • Provide visible leadership to unit level employee base (to the entire enterprise) while generating a restaurant atmosphere where the expectations of the staff and customers are exceeded routinely
  • Develop policies and procedures to ensure the achievement of goals related to cash flow, revenue growth, cost of goods sold, labor costs and other operating expenses on a daily basis
  • Increase revenue through up-selling and promotional programs, and improved employee product knowledge and training
  • Develop and direct the management of our Information Technology systems to ensure that all operating systems are continuously evaluated for proper operation, relevance, and utilization
  • Continually investigate and introduce process improvement measures and present suggestions to the management.

Requirements of the Director of Operations

  • Volume Experience of at Least $10M
  • Bachelor's degree preferred but not required
  • Minimum 5 years experience in upscale casual restaurant
  • Successful experience in training, troubleshooting, people development, and financials
  • New store opening experience, preferred
  • Ability to read, analyze and interpret common industry or business journals, financial reports and legal documents


  • Paid Holidays / Vacation
  • Medical dental and vision insurance