HVAC Service Department Manager

Location: Fresno, CA

Are you ready to lead a dynamic team and drive the success of an HVAC service department? Our client is seeking an experienced HVAC Service Department Manager to oversee all aspects of our service operations. If you have 10+ years of industry experience and a strong technical background in HVAC, we want to hear from you!

What You’ll Do:

· Department Leadership: Oversee the development, growth, and profitability of the Service Department, ensuring alignment with company objectives.

· Team Management: Supervise and mentor staff responsible for estimating, planning, executing, and managing service-related projects.

· Client Satisfaction: Ensure projects and work orders are completed safely, on schedule, and within budget, driving high levels of client satisfaction.

· Cross-Department Collaboration: Work closely with other departments to facilitate seamless operations and efficient data transfer for billing and maintenance.

· Customer Engagement: Assess customer needs, prepare and review estimates and proposals, and present tailored service solutions.

· Technical Support: Provide training and technical support for field service technicians on HVAC systems to enhance their skills and effectiveness.

· Record Keeping: Maintain accurate service records, Planned Maintenance Agreements (PMA), and inventory using company systems.

· Relationship Building: Develop and sustain long-term relationships with contractors, clients, and industry stakeholders.

· Supervisory Responsibilities: Execute supervisory responsibilities in accordance with company policies and applicable laws.

· Safety Culture: Promote a “Zero Accident Culture” by adhering to safety protocols and OSHA standards, ensuring a safe working environment.

What We’re Looking For:

· Experience: Minimum of 10+ years of relevant HVAC industry experience.

· Education: Associate or bachelor’s degree in a related field preferred but not required.

· Technical Knowledge: Strong technical understanding of HVAC systems with prior field experience.

· Financial Acumen: Proficiency in analyzing Profit & Loss statements and related financial documents.

What’s in It for You?

· Competitive Salary: Performance-based bonuses that reward your contributions.

· Comprehensive Benefits: Health, dental, and vision insurance to keep you and your family healthy.

· Professional Development: Opportunities for ongoing education and skill development in a supportive environment.

· Inclusive Culture: A collaborative work atmosphere that values diversity and inclusion, welcoming applicants from all backgrounds.

· Work-Life Balance: Initiatives designed to support your well-being and personal life.

Join Us!

Take the next step in your career — apply today and help shape the future of construction service excellence!