Are you tech-savvy and passionate about helping others? We’re looking for a Help Desk Support Specialist to provide top-notch technical assistance to customers and internal teams across Portugal. If you have a knack for troubleshooting and a customer-first mindset, we’d love to hear from you!

What You’ll Do

• Deliver Portuguese-language technical support via phone, email, and chat.
• Diagnose and resolve software, hardware, and network issues efficiently.
• Guide users through troubleshooting steps in a clear and friendly manner.
• Document technical issues and solutions in our help desk system.
• Work closely with the IT team to improve support processes and user experience.

What You Need

• Fluent Portuguese (spoken and written).
• English proficiency is a plus (translation tools can be used).
• Experience in IT support, help desk, or technical troubleshooting.
• Strong knowledge of Windows/macOS, networking, and system diagnostics.
• Ability to work independently in a remote setting.

What We Offer

✅ Competitive Pay – Earn €25 per hour.
✅ Paid Holidays – Enjoy time off without financial worry.
✅ Flexible Schedule – Work when it suits you best.
✅ Tuition Reimbursement – Invest in your learning and career growth.
✅ Equipment Provided – We supply everything you need to succeed.

Ready to join our team? Apply now and help us provide outstanding technical support!