The Project Manager will be responsible for managing the needs of the company's large customer accounts, having the ability to manage multiple projects with one or more multiple accounts and keeping track of all deliverables due to the customer.
You will be responsible for planning, executing, and successfully completing projects within the allotted timeline. The Project Manager will play a crucial role in making sure a variety of deliverables are sent to customers on time.

This role demands strong leadership qualities, excellent communication skills, and the ability to manage complex projects across various departments and with multiple contacts within the account.

Communication is a key aspect in this role, as you must keep all stakeholders informed and engaged, resolving issues and ensuring that the team remains motivated. Also, you would be responsible for maintaining project documentation and managing any issues that arise. By managing these tasks, you will strive to optimize the outcome and maximize the value delivered through the project for our clients.

Primary Duties:

• Participate on Owner Furnished Contractor Installed (OFCI) cadence calls. Take customer feedback and timelines back to the organization to create actionable items.
• Update vendor managed tools for assigned accounts (Smartsheet, Google Docs, CxAlloy, etc).
• Track order fulfillment from order entry to product shipment.
• Manage the understanding of customer designs, drawings, product requirements and service needs.
• Work with both sales and production to schedule new jobs in the master schedule.
• Manage document flow between company and customer.
• Maintain records in company customer database.
• Coordinate with various functions within the company, including operations, purchasing, and quality managers to ensure customer requirements are handled appropriately, including but not limited to delivery/service, and quality complaints.
• Maintain and distribute monthly capital expenditure forecasts to customers.
• Attend regular production meetings and engineering meetings to understand the big picture of order fulfillment and open issues needing resolution.
• Support customer visits.
• Travel approximately 10%.

Experience & Skills:

• 2+ years of project or program management experience.
• Prior experience working in a production/manufacturing environment a plus.
• Self-motivated, thrive in a fast-moving environment, and can manage time to effectively meet deadlines.
• Proven communication skills with supervisors, employees, and especially customers, and can effectively manage a variety of situations on a day-to-day basis.
• Intermediate to advanced Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Ability to multitask and possess excellent leadership and problem-solving skills.
• Experienced in supervising and mentoring various levels of experience and abilities.
• Detail oriented and organized enough to track the aging and completion of open issues.
• Exceptional presentation and communication skills.
• Fast learner with a passion for processes and multi-tasking.

Education:

• Bachelor’s degree preferably with an engineering discipline.
• US Citizenship or C1 Permanent Resident Alien status

What We Offer:

• Competitive salary.
• Performance-based incentives.
• 100% company-paid benefits package, including medical, dental, and vision coverage.
• 401k with company match.
• Paid time off/Holiday pay.
• A positive and collaborative work environment.

Why You will Love Working with Us:

• Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
• Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
• Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
• Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.