HIKINEX

    Shopify Web Manager

    Reporting To: Product/Development Team
    Engagement Type: Full-time, Long-term (subject to performance and team fit)

    Role Overview

    The Shopify Web Manager will be responsible for validating site functionality, monitoring performance, and ensuring a consistent user experience across browsers and devices. You will serve as the quality gatekeeper for site updates, third-party integrations, and UX/UI implementation. This role requires a meticulous eye for detail, a strong understanding of QA processes, and the ability to work cross-functionally with developers, designers, and project stakeholders.

    Key Responsibilities

    • Conduct functional testing for all site features including checkout, forms, filters, and navigation

    • Execute cross-browser and cross-device testing (Chrome, Safari, Firefox, Edge, iOS, Android)

    • Validate UI/UX against design specs to ensure optimal user experience

    • Monitor and report on site performance including page speed and responsiveness

    • Perform SEO and accessibility audits aligned with best practices (e.g., WCAG)

    • Test third-party integrations such as shipping, CRM, payments, and reviews

    • Document bugs and issues using tools like Jira, Trello, or Asana

    • Run regression testing following site updates or bug fixes

    • Collaborate closely with developers, designers, and PMs to troubleshoot and resolve issues

    Required Skills and Qualifications

    • 3+ years of QA, web management, or Shopify experience

    • Strong knowledge of cross-browser/device testing tools and methodologies

    • Familiarity with SEO, accessibility standards, and performance optimization

    • Experience with project management tools like Jira, Trello, or Asana

    • Detail-oriented with a focus on clean reporting and communication

    • Ability to thrive in a remote, fast-paced, and collaborative environment

    Preferred but Not Required

    • Hands-on experience working within Shopify’s admin or Liquid templates

    • Familiarity with automated testing tools or QA scripting

    • Experience managing integrations with CRMs, shipping platforms, or analytics tools

    Tools You May Use

    • Shopify Admin

    • BrowserStack or similar testing platforms

    • Google PageSpeed Insights, Lighthouse

    • Jira, Trello, Asana

    • Slack, Zoom, and other collaboration tools

    Performance Expectations (First 90 Days)

    30 Days: Audit current Shopify site for bugs, performance issues, and UX inconsistencies; document and prioritize fixes.
    60 Days: Establish QA workflow for ongoing releases and conduct cross-browser/device testing for active development items.
    90 Days: Support regression testing, monitor integration health, and implement a proactive QA reporting process across the team.

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